Viewpoint Return Policy

If you are not completely satisfied with any photograph purchased online from Viewpoint, you may return it within 15 days of receipt and receive a full refund of the purchase price.  Shipping and handling charges will not be refunded.

How to Return Your Product

Complete the return instructions form included with your order.

Ship your item back to us in its original packaging and enclose your completed return request.  It is strongly recommended that you return the photograph with a traceable shipping method. Viewpoint is not responsible for items lost in transit.

Please note

Returns are accepted only for online sales of Exhibit and Portfolio prints.  All other purchases and fees, including Auction items, are not refundable. 

The photograph and the mat must be received in their original, undamaged condition to receive a refund.  If the mat is returned damaged and deemed not useable for gallery display, then the cost of the mat will be deducted from the refund.

The customer is responsible for return shipping costs.  The photograph must be returned in original, undamaged condition to receive a refund.

We will typically issue your refund within 30 days of receiving your package.

No other warrantee is granted or implied.

Viewpoint is not responsible for compensatory or consequential damages of any kind.

Return Address

Viewpoint Photographic Art Center
Attn: Store Committee
2015 J Street, Suite 101
Sacramento, CA 95811-3124

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(Luminance Level & Above)

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